Guests & reviews
5 articles
10 things guests notice in the first 5 minutes
The review is written in the first 5 minutes. Everything after just confirms the first impression.
How to respond to a negative review — 5 examples
Every host gets a negative review. The question is not whether it will happen, but how you react.
A welcome pack that makes an impression — what to include and what it costs
For €2-3 per guest, you can dramatically improve the first impression. A welcome pack isn't a cost — it's an investment in reviews.
How to get a 5-star review — 7 rules the best hosts follow
The difference between 4 and 5 stars isn't luxury — it's the details. Learn the 7 rules hosts with an average above 4.8 follow.
How to turn a guest into a repeat guest — 5 strategies for repeat bookings
A repeat guest is gold. No Booking commission, they already know your apartment, no surprises, and better reviews. The only question is — how to win them over.
Ready for your own website?
A professional website for your apartment in 5 minutes. No technical skills, no commissions, no contracts.
Start freeFree 14-day trial · No credit card · Cancel anytime